Exciting opportunity for an experienced Account Manager / Project Manager to join a reputable and growing company in Devon.
You will be working closely with the Customer Service Manager and the Business Development team to ensure that all customers receive world class service, project management and support. You will be responsible for the customers’ journey from enquire to completion. This includes everything from helping customers with technical information, to giving them design advice and assisting with delivery and fulfilment. Previous experience in construction, plumbing or electrical trade would be beneficial.
• Day to day communication with customers to gather all relevant information to allow a quote to be generated
• Demonstrate knowledge of product and market
• Thorough understanding of client’s needs
• Develop strong client relationships
• To be central/lead contact
• To deliver an excellent level of customer service throughout all their projects
• Able to build influential relationships
• Personal resilience
• Proven organisational ability
• Excellent communication skills
• Ability to multitask
• Highly IT Literate
• Ability to work under pressure
• Customer Service Driven